XTOOL EZ400 Fail to Active and Solution Full Guide

 One of our customers turned to us that he can’t active his new XTOOL EZ400 and the tablet screen remain as the photos attached below.

How to solve this problem:

Once you meet the situation like this, contact us with your serial number and activation code. Check the APP version of you XTOOL product.

Note: tap the skin bottom on the top right of the screen. Find “about”->”setting” to check the XTOOL APP version.

After we check the customer’s XTOOL APP version, we found it is too old to activation.

Here attached two XTOOL EZ400 APP version for you to reinstall:

XTOOL EZ400 V2.3.6:

https://mega.nz/#!4fBGEZaB!Lb3SiQi4VjeVFdnJ1r6dTAhZS4XS-VLex3XFZ9I-YQs

XTOOL EZ400 V3.1.0:

https://mega.nz/#!gWYhmADJ!cT6T6pJsVqKqxxjEqUIqX26GSKIOgSRhNgYk8XH9NPU

Note: if you can’t install the above APP, please contact us for the newer version.

Why XTOOL fail to active?

1.    Input wrong activation code. Please check the code clearly when you register. Reset the XTOOL once you have register the wrong code. And then register again with the right code.

2.    Old APP version. You need to update first before activation.

3.    The serial number and activation code you get are wrong. In this case, provide the serial number, activation code and APP version to us, we will send you another activation code.

How to Diagnose 2010 BMW 730Li by XTOOL EZ400 Pro

XTOOL EZ400 Pro is a new style vehicle diagnostic tool released by XTOOL. Here is the process how XTOOL EZ400 Pro diagnose BMW 730Li 2010.

Diagnostic tool: XTOOL EZ400 PRO

Car Model: 2010 BMW 730Li

Youtube video comes first and the guide with pictures attached after.

After connected the EZ400 Pro with BMW, tap “BMW” and choose “Automatic selection” to let the EZ400 Pro tablet to check the detail of the vehicle.

Confirm vehicle profile and tap Yes.

Tap Diagnosis -> Auto Diagnosis and the tablet will diagnose automatically.

After it finishes scanning, choose CAS Car access system and tap Diagnosis, then the function menu will show up with identification, read fault memory, clear fault memory, live data and component activation.

Note: the function menu will be different in different car models.

Here will show you the function one by one. Take CAS Car access system diagnosis for example.

1.  Identification

2.  Read fault memory

3.  Clear fault memory

4.  Live data

-xtooleshop.com